SureStay Hotel by Best Western Helen Downtown | Hotel in Helen

8.8 (1003 Reviews) |  1 Bathroom
Helen Hotel | SureStay Hotel by Best Western Helen Downtown

Hotel in Helen

This hotel features an indoor pool, coffee/tea in a common area, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a 24-hour front desk, and a convenience store are onsite.
Housekeeping is available on request.
SureStay Hotel by Best Western Helen Downtown offers 58 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.


Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 am minimum check-in age: 21
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kaitlin
Feb 26, 2026 07:12:44 AM
Review Score:   10
Summary: Everything was great
See All Reviews

FAQ's

Is this Helen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Helen hotel have a swimming pool?

Yes, this Helen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helen hotel?

Best-rates for the Helen hotel starts from $108 per night with includes Pool, Breakfast, Kitchen, Laundry, Bedding/Linens, Internet, Parking, Designated Smoking Area, TV, Accessibility, Business Services, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Helen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helen hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helen hotel?

Based on the information reported by the owner or manager, the Helen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helen hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD108
You will be redirected to  
Hot Deal - It has been viewed 158 times today
Not the right fit? Check out our other properties in Helen
Azalea Cabin With Fireplace & Huge Back Porch From US $149
         

|
9.0 (4 Reviews)
House
  • Air Conditioner
  • Child Friendly
  • Internet
Copperhead Lodge and Resort Cabin Rentals From US $128
         

9.6 (357 Reviews)
Cabin
  • Air Conditioner
  • Parking
  • Pool
Dogwood Cabin at Blairsville From US $149
         

|
8.0 (3 Reviews)
House
  • Air Conditioner
  • Pet Friendly
  • Child Friendly
Creekside Cabin-Hot Tub - Amid North Georgia Wineries From US $173
         

Gretel at Alpine Cabins - Peaceful, Private, Perfect From US $234
         

|
8.5 (4 Reviews)
House
  • Air Conditioner
  • Parking
  • Internet
Sautee Nacoochee Mtn Paradise w/Spacious Deck! From US $171
         

Elsa at Alpine Cabins - Peaceful, Private, Perfect From US $267
         

|
8.5 (2 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Big Nate Cabin on Lake with Water Trampoline From US $495
         

9.2 (87 Reviews)
Cabin
  • Air Conditioner
  • Parking
  • Pet Friendly
Helen Riverside Cabin-Chattahoochee River-Walk to Town From US $338
         

10.0 (449 Reviews)
Cabin
  • Air Conditioner
  • Parking
  • TV
New Hottub, In the Woods feel, Walk to Town, Dogs Welcome, Fire Pit From US $255
         

9.8 (265 Reviews)
Cabin
  • Air Conditioner
  • Parking
  • Pet Friendly
Cloud 9 `Spectacular Mountain View` Hot Tub|PETS OK From US $397
         

9.6 (190 Reviews)
Cabin
  • Air Conditioner
  • Parking
  • Pet Friendly
CABIN FEVER ON LAKE NOTTLEY WITH DOCK From US $207
         

9.8 (92 Reviews)
Cabin
  • Air Conditioner
  • Parking
  • TV
Romantic Getaway Cozy Cabin | 1BR 1BA | Hot Tub | Jacuzzi | Pet Friendly From US $256
         

Secluded Family Retreat in Dahlonega w/Hot Tub! From US $188
         

9.6 (114 Reviews)
Cabin
  • Air Conditioner
  • Parking
  • TV